What should I do if I find rats in my kitchen in London? +
Remove all exposed food immediately and store everything in sealed glass or metal containers — rats can gnaw through plastic. Clean surfaces with disinfectant, as rat urine and droppings carry Weil's disease (leptospirosis) which can be fatal in humans.
What should I do if I think I have bed bugs? +
Check your mattress seams, headboard joints and bed frame crevices for small dark spots (faecal marks) and tiny rust-coloured blood stains on your sheets. Bed bugs are 4 to 5mm long, flat and brown — they hide during the day and feed at night. Do not throw away your mattress or use shop-bought sprays, as this often spreads the infestation to other rooms. Contact a professional pest controller who specialises in bed bug treatment.
Is pest control safe for my pets? +
Professional pest controllers take pet safety seriously. Rodenticide bait stations are tamper-resistant and designed so that cats and dogs cannot access the poison inside. For spray treatments such as flea or cockroach control, your pest controller will advise you to remove pets from the treated area until the product has dried — typically two to four hours. Fish tanks should be covered during any spray treatment, as fish are highly sensitive to insecticides.
Are the pesticides used in homes safe for my family? +
Professional pest controllers use pesticides that are approved by the Health and Safety Executive and applied at concentrations that are safe for humans and pets when used correctly. Your pest controller will advise you on any precautions — for example, keeping children and pets away from bait stations, or vacating a room after a spray treatment until it dries. Always follow the specific safety instructions given for your treatment.
How long does a wasp nest take to die after treatment? +
After a pest controller treats a wasp nest, the colony will typically die within 24 to 48 hours. You may notice increased wasp activity around the nest entrance immediately after treatment — this is normal as returning wasps carry the insecticide inside. Keep windows closed and avoid approaching the nest during this period. The nest does not need to be physically removed once treated.
How long does it take to get rid of rats in London? +
A typical rat treatment programme in London takes two to four weeks from start to finish. The pest controller will lay rodenticide bait on the first visit, then return after 7 to 10 days to check bait take, replace stations and block any identified entry points. A final visit confirms the infestation has been eliminated. Severe infestations in older properties may take longer.